Hiring & retention
Retention starts before day one, in the system people walk into
Guests see a calm stay. Teams feel the hiring, scheduling, training, and handoff systems underneath it. Retention starts before day one, not at exit.
Hiring & retention
From The Floor. Every Gid article on hiring & retention.
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Hiring & retention
The second visit tells you whether your new hire is staying
A regular guest can spot the difference between a staffed floor and a stable one. Retention starts in the first week, and the clues show up fast.
Hiring & retention
Third spaces do not hold without a team that can stay
A restaurant can feel like the neighborhood's living room, but only if the people running it can stay long enough to make that feeling real.
Hiring & retention
Too Much Change Feels Like Turnover Before Anyone Quits
When restaurants pile on changes without translation, training, or pacing, retention slips fast. The fix is not softer standards, but clearer systems.