Hospitality keeps moving.
So do we.

The manager building next week now walks one wizard. Set your capacity and sections, dial in demand by service, and a real day grid lights up with role lanes and per-hour coverage. Build your quietest day first and Gid scales it across the week to each day's expected traffic.

Your capacity and sections now live on one model that scheduling shares, so a section you set up once is the same section everywhere. The builder reconciles your plan against your real floor with a theoretical-versus-real gauge and a plain note when the two disagree, instead of three copies quietly drifting apart.

A new hire lands on their dashboard and meets Gid in a short conversation that adapts to their role and how long they've been here, so a returning server isn't asked the same things as a day-one rookie. Their answers feed Pulse instead of a dead-end form. The old flow felt heavy and disconnected, so we rebuilt it to feel like a real welcome.

The owner setting up sees one clear recommended step, and tapping it launches the actual guide instead of dropping you on a page to figure out. The console no longer reads like a wall of text: long explanations now hide behind a small 'i' you open only when you want them.

Command is an opt-in second dashboard built around the three things an operator watches: people, offers, and operations. It now runs on live data, real revenue, covers, average ticket, labor percent, and satisfaction, pulled from your own POS and reviews, plus restaurant-specific Pulse signals. Your classic dashboard stays exactly as it was.

When someone joins from an invite link, the manager sees a pending tile and confirms them in two plain steps before they're on the team. No more wondering whether a join actually went through, and no surprise faces showing up in your roster.

Moving from free to the Founders Programme used to start you on an empty account. That was a real bug, and it's fixed: your existing data carries over. We also cut the upgrade to a single in-app message, repaired the checkout link that sometimes lost track of your account, and made the welcome on return a calmer, quieter thank-you.

Ask Gid in chat where you are in onboarding and you get the real answer for your role and your true next step, in about three seconds instead of twenty, with a tappable card that takes you straight there. We also stopped a stray bit of internal routing text from leaking into the reply.

A new guided builder walks a manager through the whole schedule, with a bubble at each step and a soft pulse on what to tap next. It reads your real coverage and demand, and a new guest-load setting, ideal and max covers per server per service, sizes the team to how busy each part of the day actually gets.

Gid used to send alerts through six disconnected paths, and most tapped notifications dead-ended. The new Notification Hub gives them one shared contract, a durable inbox on the bell, and real tap routing, so far more types open the right screen on iOS, Android, and the browser. You can also tune which alerts you get, per channel.

A new POS integration screen lets you connect Clover yourself, with other vendors marked partnership-pending so you always know what is live. We also smoothed the OAuth connect flow so the Connect button returns cleanly instead of stalling on an access-blocked error.

We rebuilt the Onboarding Console into eight tap-to-open tiles, one a day to fully operational, with the next step surfaced on the dashboard and in the exec daily report. Finish a step and you always get one clear next move instead of a dead end, and Gid in chat knows exactly where you are.

Upload a roster, a menu, or an operations guide and Gid reads it for you. Roster uploads in PDF, PNG, or DOCX pull your team straight into the invite form, and a new paged Knowledge Review lets you check what Gid learned before it saves. Onboarding now has a clear spot for this between inviting your team and building the schedule.

A survey appearing over the wrong screen interrupted the work, so we cut the forced popups entirely. Pulse questions now show as a calm inline card the employee can answer or skip in one tap, capped at one a day, and they never interrupt onboarding.

When you invite someone, they now attach to an actual role on your team instead of free text, and any integrations you assign at invite time get set up for them automatically. We also fixed employee onboarding so it marks complete and hands off integration status correctly.

An owner who pays now lands in their own company as company admin, with name and email already filled in from checkout. We rebuilt the post-Stripe flow end to end and added a link-existing-account path, so people who already had a Gid login don't get a second orphan account.

A new hire who picked 'join an existing team' used to hit a wall on the choice screen with nowhere to go. That path now works, and the invite link pre-fills the email and name the manager already entered.

A new hire used to sit on a 'waiting for your manager' screen, sometimes indefinitely on a busy floor. They now land in the app immediately with the right access while the manager confirmation runs in the background. Approvals fan out to the right managers, and an unconfirmed invite auto-clears after seven days.

We launched The Floor, a daily piece written in Gid's own voice on hospitality, staffing, and running a room. We widened our reading list to verified industry sources and moved from summarizing the news to having a point of view on one good article. It comes with newsletter signup, an RSS feed, and one-click unsubscribe.

The clocking-out employee, the closing manager, and the admin settings now sit under a single Shift Recap menu entry instead of three scattered rows. A quiet badge tells you when a recap is waiting, and the recap is created the moment you open the app, so a missed sync never loses a shift.

Task templates now sort by department priority and by who the task is for, so a server's opening list and a cook's prep list show up in the right order. They're reachable from both the task library and management views.

We chased down several races that hit people right after signup, including a fresh-signup data load that could flicker, a quiet listener conflict when switching accounts on a shared device, and a daily report that occasionally generated twice or showed at the wrong time.

Track every item in the units you actually buy and use, count stock from your phone, and tie recipes to real food cost. Invoices get read for you, and a background sweep runs depletion and variance every half hour, so the chef who closes doesn't babysit a spreadsheet. It all lives under one Inventory hub instead of a wall of menu rows.

A manager in the weeds with a no-show or a sudden rush can tap once to ping off-shift staff. The first person to accept is confirmed on the spot: no approval queue, no swap workflow, no bidding. If they miss the push, a blocking prompt still pops the moment they open the app.

Switch the whole app to a dark theme from Appearance settings. We threaded it through the dashboards, schedule, tasks, account, support, and the inventory and POS command centers using shared color tokens, so the same screens read cleanly in both light and dark.

We added a localization layer and a language picker in Appearance, with English, French, and Hindi catalogs growing screen by screen. Your whole team can run the same Gid in the language they're most comfortable in.

You can now read the week the two ways managers actually think, one row per person or one row per role, with a compact mobile lane that anchors the name and cascades each shift. Swap and bid handling gained a real approval queue, weekly-hour preferences and department-to-role grouping landed, and an empty personal schedule now offers a clear next step instead of blank space.

When someone clocks out, they get a roughly 30-second recap that confirms sales, tips, hours, tasks, and any incidents, plus a structured note to the next shift. The closing manager gets their own close surface and a sentiment trend. It works on Gid POS, a partner POS, or no POS at all, and never invents a number.

We built connectors for QuickBooks, Square, Gusto, Wagepoint, and ADP, with a safe payroll push that won't double-send, plus a real cost sync that folds labor burden into your numbers. Hours flow out and HR records flow in without retyping them.

We rebuilt the My, Team, and Company dashboards with a cleaner layout and a shared action center pinned to your daily briefing. Unassigned shifts now raise an honest alert, critical for today and a heads-up for tomorrow, so the gap that wrecks a service is the first thing you see.

My, Team, and Company dashboards all got the same treatment: a clear action zone up top with the things that actually need you, a compact KPI strip underneath, and a right rail that splits team health into three focused tiles instead of one wall of numbers. Less to scan, faster to act.

The manager who used to bounce to a separate Google tab can now connect their Google Business Profile, see new reviews, and reply without leaving Gid. The first Reviews Hub also surfaces simple insights so you can spot what guests keep mentioning.

When a review names a real problem, you can attach it straight to a task so someone owns the fix. The review rides along on the task, prefilled, so the person doing the work sees exactly what the guest said. Reviews stop being a feeling and become a to-do.

You can now see who has read a message and nudge people who haven't, with a sensible daily cap so it never turns into spam. We added a direct-message picker and a cleaner new-conversation sheet, plus a redesigned sidebar that holds up on both phone and desktop.

The Founders Programme now runs on real billing with a clear in-app view of your plan, and checkout switched to live mode. We added a free-tier seat model and a private-beta banner so early operators always know exactly where they stand. Thank you to everyone building this with us.

Found a training capsule that doesn't match how your kitchen actually runs? You can now propose an override to the library for your team, with a proper editor and clear labels on every field. We also made Gid's replies stream in like a person typing, and added new capsules.

Scheduling gained the first cut of a shift marketplace with a watchlist, so open shifts can find the people who want them. Managers also got a cockpit override to step in and adjust coverage directly when the plan needs a human call.

When the system spun up cold, our monitoring fired a wave of false CRITICAL emails that meant nothing. We tracked the root cause across several phases and shut it off, so the alerts you do get are real and worth reading.

Founders rate locked lifetime, roughly one third of the public price, locked while subscribed. Capped at 250 spots worldwide, single pool, no regional split. Founders rate also applies to Gid POS and Gid Reservations when they ship.

Every page now reads its prices from the same place, so the cards, the FAQ and the checkout link always agree. No more mismatched prices between pages.

One step creates Gid's plans, prices, payment links and the payment notification connection, in test or live mode, and it is safe to run again. Setup went from about 45 minutes of clicking to about 15 minutes of pasting.

Side-by-side card comparing public price to your locked rate. Direct line for the first response, in the founder's own inbox.

"Founders Rate · Save $60/mo · Locked lifetime" in one container, with a clear visual hierarchy. The dual-pill design was cluttered.

Replaced every em-dash with a comma, period, or "and". Em-dashes are a tell that copy was AI-written. Operator-to-operator voice does not use them.

The Founders Programme section now reads as gratitude, not scarcity. We thank operators who back us early. We do not threaten them with the cap.

A manager cockpit with an availability heatmap, a drag-and-drop bench, week auto-fill and a pre-publish check across nine kinds of issue. A coverage ribbon, employee-driven shift bidding, a ranking that weighs six signals, role prerequisites and cross-training escalation. Two new automated routines: submission deadline reminders and the bidding lifecycle.

Five rounds of clean-up, a round of bug fixes and a change to where information is stored. What you enter in one place is now the same information every screen reads, and Gid checks it on every change.

Tighter access controls, plus encrypted storage on Android and iOS with a separate key for each device.

Proof of work with a photo, a signature, a location or several steps. Quality checks with rubric scoring and peer review. Conflict detection on overlapping schedules, soft delete with an audit trail, recurring tasks, and more than 30 new fields, all without breaking older tasks.

A 4th tab on the marketplace screen. Place a bid with a priority (high / medium / would-cover) and a 256-character note. Manager sees ranked top-3 with a 1-click "Award" or an "Override" with reason. Bidding window auto-resolves from shift, period, or 48-hour fallback.

Six signals (preference, fairness, capability, fatigue, overtime risk and conflicts) now rank who fits a shift, and each restaurant can tune how much each one counts. Suggestions are grouped as recommended, cross-training, overtime risk or conflict, and the new ranking replaces the old one in five screens.

Before a manager hits publish, surface every unfilled shift, every availability conflict, every preferred-window miss, every minimum-rest violation, every overtime risk, every role-gate hard-block. Hard-block vs warning severity.

Stand-alone /cockpit deep link or embedded toggle on the team schedule screen. Multi-employee heatmap with 8-state availability cells, role and department filters, period info, submission stats. The view a manager actually wants on Sunday night.

Pick up an employee chip from the bench, drop it on a shift cell, the smart-assignment dialog opens pre-filled. Long-press still works for the keyboard-and-mouse crowd. Live in the schedule week view.

Per-shift V2 ranking in parallel, role-gate hard-block pre-filter, choose a fill rate target, dry-run preview before commit. Saves 30-60 minutes on a typical week build.

Day-by-day coverage tier (good / light / sparse / neutral) versus the rolling 7-day average per role. Red where it matters, green where you nailed it.

A period can now apply to a subset of locations, departments or roles, with its own bidding settings. Availability now records when and by whom it was submitted and where it came from.

Employees who have not submitted their availability for the upcoming period get a push reminder 24 hours and 2 hours before the deadline, within the period's scope. Duplicate reminders are prevented.

Pulls Google reviews + recent social posts, surfaces the vibe (energy / hospitality / consistency), flags drift week-over-week. Lighter footprint than the old version.

Old pricing pages that drifted from the canonical home page. 301 redirects in place so any indexed link still works. The kind of dead code that quietly causes pricing bugs.

Today's shifts, today's tasks, today's training, weekly hours, recent kudos, peer recognitions, upcoming swaps. One screen, no tabs. Loads on a 5-inch phone in under 800 ms cold.

Live floor view, who clocked in late, who is on break, today's covers vs forecast, allergy flags, training overdue. The screen the AGM keeps open during service.

Multi-location heatmap, labor cost variance vs target, occupancy trends, evaluations due, goals progress. KPIs roll up across the whole org chart.

Cascade triggers from every operational write into the right rollup tier (employee, team, location, region, organization). Checked every night. Each KPI has a definition card explaining what it measures and why it matters.

Photo proof, signature proof, multi-step proof (each step with its own proof type). Auto-archive after 30 days unless flagged for QA. Cross-references the schedule so a task knows its window.

WCAG-AA compliant tinted-12 swatches, every status (open / scheduled / clocked-in / no-show / late / early-out / archived) readable on every background.

Tracks the small wins (perfect attendance, peer recognition streak, training completed early, allergy save). Progress bars where they apply, badges where they don't. Built for a service industry that rarely gets recognized.

OAuth sign-in to Google Business Profile, pull the last 50 reviews, show the rating trend, surface the operational signal (food / service / wait / cleanliness) per review. The connection screen handles re-auth and revoke gracefully.

Bid approvals section sits next to the approval queue widget. Top-3 ranked bids per pending shift, with a one-click award.

Tasks now carry more than 30 new fields, with proper types for filters, proof, quality checks and settings. Conflict detection on overlapping schedules, validation of what you enter and soft delete that keeps a record are in.

The white-on-white founders price was invisible on the POS card. New card-white override forces the contrast back to 4.5:1 minimum.

Gid's site now describes the company, the product, the plans and the FAQ clearly to search engines. Language tags also help the Hindi site reach readers in India without competing with the English home page.

A managers' speedrun. Cmd+S save draft, Cmd+Shift+P publish, J/K to navigate days, Tab into any cell, Enter to assign. PDF export from any visible week.

Every grid, every list, every card. Real shape, real height, no layout-shift when the data lands. Loaded scrolling on a low-end Android stays smooth.

"No shifts this week. Want to copy from last week?" with a 1-click yes. Beats a sad face icon on an empty grid.

One agent detects what you are asking and routes it to the right agent. Another runs the analytics and scheduling brain. A third delivers the answer with the right tone for your role. All of it runs end to end over live voice with our own audio connection.

A scripted, repeatable demo workspace with realistic team, schedule, tasks, KPIs. New demo seedings reset cleanly. Operators can open the live demo without an account and see a real shape, not lorem ipsum.

Revenue, covers, turn rate, occupancy at a glance. Coming-soon pricing card on the home page got the visual mock to match.

If a manager forgets to publish a Sunday-night build, T-2h before the week starts the system surfaces a warning, then auto-publishes if untouched. Every auto-published shift is stamped for audit.

5 capture methods (form, scan, voice dictation, photo OCR, paste). Partial save survives a tab close. Reminder opt-in for every step the founder skipped.

Mode A (employee join with the restaurant code) and Mode B (manager invite with token). Hash-routing on web means the link works whether the app is installed or not. Cross-platform deep link handler.

Capsule, certificate, tenure prerequisites checked at create-shift time and at bid placement. Hard-block vs advisory severity. Legal-safety carve-out preserved (food handler, alcohol service): those stay hard.

Tasks linked to a shift follow it when its start time changes by more than the configured amount. When a shift is archived its tasks detach cleanly instead of being orphaned, and they follow the shift when a bid is awarded.

Shared module for the in-restaurant kiosk and the employee phone. Geofence the kiosk to the restaurant, use phone-only when the manager allows. Break tracking with Sunday-overlap math that does not lose minutes.

Coverage can only be read within the same restaurant. Coverage records can be created and updated within that restaurant, for the employee's own coverage or with elevated access. Soft fields explained in tooltips so an employee can see why a swap was rejected.

Every request now carries your restaurant, your employee profile and your security level, and a training session opens in its own space without ever crossing into live data.

An assistant for employees, a coach for managers and an advisor for executives. Each one has its own knowledge, voice and access to the numbers it needs. The whole org chart in one chat.

The information the app reads now has matching written definitions, kept in one folder and one registry, and an automatic check on every change catches drift.

Location switcher in the top nav, KPIs roll up from location to region to org. Permissions per location respected end-to-end.

Step-by-step from cold-email click to first-shift-published in under 30 minutes. AI-assisted role mapping, schedule import, training plan auto-suggested from the menu. Branched flows for solo founders vs multi-location ops.

Photo, role, certifications with expiry tracking, languages spoken, allergies relevant to floor work, peer kudos count. Privacy controls per field.

Voice and chat assistants now have read-only access to the same demo data as the screens, with no special cases. Every demo conversation feels real because the data is the same.

We rebuilt how our assistants work: better use of tools, cleaner handoffs between the employee, manager and executive assistants, and structured answers. Conversations respond about 25% faster.

Every request is now checked for who you are, which restaurant you belong to and what your role allows before it touches any data, and each action has its own security level.

A new voice connection between the app and our voice model. Push-to-talk on a phone, hands-free in kiosk mode, and ambient noise suppression tuned for a busy floor.

Create, assign, complete a task with photo proof. Cross-shift task carryover. Weekly recurrence engine. The foundation for the full task management released in March.

Per-shift channel, per-role channel, per-location channel. Auto-DM cards on swap approval, bid award, schedule publish. No third-party comms app.

Continuous training from your menu, your SOPs, your service standards. Bite-size daily lessons synced to the schedule. Tracked completion, not just clicks.

First end-to-end voice loop on the phone. Latency has room to improve, but the shape is right. It grows into the voice trio in February.

Hardcoded Hotel setup as the demo workspace. Realistic team and schedule. Same shape every time, so QA catches drift.

Account type is now chosen explicitly: onboarding picks the right type at sign-up, replacing the old auto-detect, and production accounts can no longer flip to demo by accident.

Tasks, schedule, internal chat, training, evaluations, onboarding, AI assistant: all in one app. The everything-connected promise made concrete.

Upload menus, SOPs, recipes, allergy charts. AI assistant indexes them so floor questions get answered in seconds. Per-document permissions.

Internal wiki for the operating playbook of your restaurant. Versioned, attributable, searchable from voice + chat.

A multi-restaurant platform with strict separation between restaurants, and one app for web, Android, iOS and tablet. The skeleton that everything since has been built on.

Manager creates shifts. Employees see their shifts. Swap requests. Marketplace for open shifts. Everything else this year layers on top of these primitives.

The single source of truth for restaurant identity: name, type, cuisine, locations, contact, brand and certifications. The foundation for what came next.

Email and password, magic link, and Google or Apple sign-in. Each restaurant's data stays separate from every other restaurant's.

Restaurant code + employee code or invite token. The link an operator sends to their team to join the workspace. Cross-platform deep linking.

One service, one banner, one tone. A single notification service replaces the mix of older banners and toasts. Top-right glassmorphic banner that respects screen reader timing.

The look-and-feel of the app's emotional anchor. Iterated through the rest of the year.