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Gid AI Assistant
Online • Hospitality Expert
Hospitality is tough—and Gid was built with that reality in mind: to drive engagement and help teams perform, every day.
A personalized AI assistant available 24/7 by SMS, call, or app – tuned to your role, your company, and your real operational needs.
AI assistant for frontline staff
Before each shift, Gid delivers short, interactive sessions from a library of 125+ trainings—keeping engagement high and skills sharp.
Each session is personalized to the employee's interests and needs—so they feel seen, supported, and motivated to grow.
Gid collects insights from every session to help managers act early, improve team morale, and drive continuous improvement.
Clear instructions, photo-proof validation, and manager feedback—all without leaving the floor.
Gid remembers every interaction—good or bad—to give employees fair feedback, recognize efforts, and guide real improvement.
AI coaching for team leaders
Just like your team, you get personalized, 5-minute coaching sessions—built for managers, focused on leadership, team dynamics, and growth.
MBA-grade coaching in your pocket: ask Gid anything from team dynamics to conflict resolution.
Real-time dashboards on training progress, attendance, performance, and disciplinary records.
Context-aware, fair disciplinary tools with automated follow-ups that improve—not alienate—your team.
Generate optimized schedules based on availability, preferences, and business demand—then handle swaps automatically.
Strategic AI Assistant for Executives
Executives get everything Gid offers to employees and managers—plus the big-picture view to align culture, operations, and performance.
Clear answers and tailored insights—anytime, across all your locations, with optional POS and PMS integration.
Track retention, culture, and training impact. Know what's working, where to improve, and how to invest wisely.
Set, update, and cascade your values and expectations—consistently, measurably, and securely across the organization.
Use data-backed evaluations to support growth and accountability—without bias, guesswork, or risk to confidentiality.
Available 24/7
Instant access - No download required
Instant access - No download required
Let Gid show you what he can do—live.
Before every shift, Gid leads 5-minute interactive sessions personalized for each employee. No generic content—just real conversations that drive engagement and retention.
Managers and execs? Gid's on the floor too, with real-time support, live insights, and strategic follow-ups. He connects to your POS or PMS, translates decisions into action, and keeps leadership tuned into team performance—daily.
Everything you need to know about Gid AI and how it transforms restaurant operations
You can think of Gid as a high-level executive assistant specialized in hospitality and restaurant operations.
It's available 24/7 to every single employee—from front-line staff to executives.
Its mission? To boost engagement and performance across your entire team, while lightening the administrative load and helping your people shine.
Gid is made for hospitality businesses of all shapes and sizes: restaurants, hotels, cafés, catering services, franchises, independents—you name it.
Whether you run one location or twenty, Gid adapts to your concept, your culture, and your operational needs.
Gid uses the most accessible and operational-friendly channels: SMS, intelligent voice calls, email, and a mobile app interface.
No download required for most interactions, and no disruption to your workflow.
Gid includes 125+ interactive training sessions tailored for both employees and managers.
Topics cover guest experience, service, sales, attitude, presentation, productivity, conflict resolution, leadership, and more.
All content is short, engaging, and built on the latest research in workplace learning and employee engagement.
Not at all. Gid is a support and enablement tool.
It allows managers to stay where they have the most impact—on the floor, leading their team—while Gid handles the admin load: onboarding, daily coaching, performance follow-ups, reminders, scheduling support, and more.
Managers keep control. Gid just removes the noise.
Yes, in most cases. Gid can integrate with systems like Lightspeed, Hotello, Mews, and others.
And if your system isn't supported, no problem—we'll set up smart workarounds to give Gid what it needs without adding work for your managers.
Gid will quickly absorb your company's mission, vision, values, procedures, and policies.
You can send us anything relevant—like manuals, onboarding flows, or training docs—and Gid will learn your culture and your reality.
If you don't have those documents, no worries—Gid comes with MBA-level templates ready to plug in, for free.
We also offer a custom onboarding package—reach out for details.
At Gid, we know the hospitality business. Margins are tight. Time is precious. That's why we built a system that delivers value fast, with no learning curve and minimal effort from your team.
The average ROI with Gid is over 400%—thanks to better retention, faster onboarding, fewer HR issues, and more engaged employees.
Yes. Gid is built on Google Cloud, with enterprise-grade security and full compliance.
We follow industry best practices and certifications including:
Not at all. Gid is built to reduce complexity, not add to it.
Most businesses are fully up and running within hours, with zero technical work.
Just answer a few short questions and we'll tailor Gid to your concept, team, and brand voice.
Onboarding is frictionless, and Gid is specifically designed to ease the administrative burden—not add to it.
Yes. Gid is engaging, brief, and intuitive—even for employees who don't like "tech."
Interactive sessions last about 5 minutes and are delivered at the right time (before or after shifts).
Every block is designed using evidence-based learning techniques that promote real engagement, retention, and growth.
Absolutely.
We offer live or recorded demos, with zero pressure—just a real look at how Gid supports your people and operations.
It takes 10 minutes, and we think you'll love it.